Age Verification Policy

How we screen for age

• Age gate: you must confirm you meet the legal-age requirement before continuing.
• Date of birth: we may request your DOB during account creation or checkout.
• Re-confirmation: we may periodically ask you to re-confirm your age (e.g., after updates, location changes, or risk signals).
• Restricted features: some areas may remain unavailable until age is confirmed.

How age may be verified/confirmed

Depending on risk and legal/partner requirements, we may use one or more of the following:

• Third-party age verification services (e.g., checks against trusted data sources).
• Government-issued ID review (manual or automated), with redaction options where permitted.
• Payment/transaction signals (where allowed) used as a supporting indicator, not as the sole method.
• Consistency checks (DOB vs. account activity/location) and fraud/risk screening.

We request only what is reasonably necessary, store verification outcomes where possible, and handle personal information in line with applicable Canadian privacy laws.

If someone is underage (or we can’t confirm age)

• Access will be blocked and/or the account will be suspended or closed.
• We may delete or de-identify account data, except where retention is required for legal, security, fraud-prevention, or record-keeping purposes.
• We may take steps to prevent re-registration using the same identifiers where lawful and proportionate.

Advertising and user experience safeguards

• We do not knowingly target or market to minors.
• Where supported, we use age-restriction and audience controls in ad platforms and suppress age-sensitive personalization when age is unknown or unverified.
• We design landing flows to include age screening before access to age-restricted content.

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